Laatu

Quality operations

For nearly 130 years, Tamro has been a responsible logistics expert for health and wellbeing products. High quality is at the heart of all our operations across the company. Tamro does pioneering quality assurance in its field.

Tamro efficiently and safely distributes pharmaceuticals and health products from the manufacturer to the consumer. The availability of pharmaceuticals, the security of medicines supply and the high quality of pharmaceutical distribution are the cornerstones of our operations. We always put patient safety and the patient's interest first. We are a critical part of Finnish pharmaceutical distribution and reliably handle the delivery of medicines to healthcare units also in special situations that involve special permits and emergency deliveries.

We follow the principle of continuous improvement. The continuous development of our operations is based on measurements, knowledge management as well as listening to customer feedback and using the information obtained in developing our operations. In 2004 Tamro became the first pharmaceutical distributor in Finland to obtain the ISO 9001 quality certification.

The excellent quality assurance system at our disposal, comprehensive guidance and our trained and skilled personnel ensure that we can quickly identify possible deviations and incidents and that we also have the ability to react to them.

We are an active player in our field and we continuously work with the authorities to comprehensively develop the wellbeing and health care services of Finnish people.