Contact details

We strive to help our customers and stakeholders. On this page we have listed the following contact information:

At the end of this page you will also find the locations of the Tamro offices, our billing information and the feedback form.

Logistiikkakeskuksen työntekijä käsittelee pahvilaatikoita.

Emergency deliveries

We send medicines to our customers as an emergency delivery around the clock – for the good of patients.

Customer service

Our customer service is available from Monday to Saturday. We record any calls we receive to ensure the quality and development of our telephone service. Please refer to the privacy statement for calls.

Customer Service fax: +358 20 445 5300 

Postal address of Customer Service: Tamro Corporation/Customer Service, Postitorvenkatu 32, 33840 Tampere, Finland

Management Group

Marketing, communication and public affairs

Human Resources

Quality

Managing sales and customer experience

Distribution partnership & services for pharmaceutical and health product companies

Contact persons for pharmacy and hospital customers

Special permit products

We also apply for special permits for pharmaceutical centres and veterinarians. Applications for express permits can be sent by fax or by email to erityisluvalliset@tamro.com. Regular applications can be mailed to: Tamro Oyj, Erityisluvat, Rajatorpantie 41 B, 01640 Vantaa. Fax: 020 445 4073

Raw materials and packaging materials

Pharmacy representatives

Tamro product representation & product marketing

Supply chain management services

Logistics and transport

Sales support and expert services

Services related to clinical investigational medicinal products

Relabelling and packaging services

Health Technology Services

Offices

Tamrotalon pääsisäänkäynti.

Vantaa

Head office and logistics centre

Visiting address and outgoing goods:
Rajatorpantie 41 B
01640 Vantaa

Postal address:
P.O. BOX 11
01641 Vantaa 

Incoming goods:
Koivuvaarankuja 1
01640 Vantaa

See location on the map.

Thinking of renting at the Tamro office hotel?

Ilmakuva Tamron logistiikkakeskuksesta Tampereella.

Tampere

Logistics Centre

Visiting address:
Postitorvenkatu 32
33840 Tampere

Postal address:
P.O. BOX 154
33101 Tampere

Inbound and outbound goods:
Tietohallinnonkatu 12
33840 Tampere

See location on the map.

 

Billing information

Electronic invoicing
EDI: 003705339652
Intermediary: Basware Corporation
Billing reference: a person's name.

Invoices can also be emailed to Basware at tamro.invoices@bscs.basware.com

Paper invoices
Tamro Corporation
P.O. BOX 102
00026 BASWARE
Billing reference: a person's name.

Tamro banking connection 
Nordea Bank
Account number: 240018-12064
IBAN: FI18 2400 1800 0120 64
BIC: NDEAFIHH

Tamro Business ID
0533965-2​ 

Read Tamro’s procurement terms.

We wish to develop, let us know what we can do to serve you better!

We welcome any type of feedback, as it allows us to develop our operations and improve our services. You may send us a message concerning our website, services or other activities. Please remember to provide your contact information if you want us to get back to you.

We handle feedback and other messages sent to us in accordance with our feedback process.