Emergency deliveries
We send medicines to our customers as an emergency delivery around the clock – for the good of patients.

Customer service
Our customer service is available from Monday to Saturday. We record any calls we receive to ensure the quality and development of our telephone service. Please refer to the privacy statement for calls.
Customer Service fax: +358 20 445 5300
Postal address of Customer Service: Tamro Corporation/Customer Service, Postitorvenkatu 32, 33840 Tampere, Finland

Tamro Customer Service


Management Group









Marketing, communication and public affairs





Human Resources



Quality






Managing sales and customer experience


Distribution partnership & services for pharmaceutical and health product companies

Robert Oksanen

Tomi Hakala

Petteri Lajolinna

Ulla Sääski
Contact persons for pharmacy and hospital customers

Jonna Niemi

Special permit products



We also apply for special permits for pharmaceutical centres and veterinarians. Applications for express permits can be sent by fax or by email to erityisluvalliset@tamro.com. Regular applications can be mailed to: Tamro Oyj, Erityisluvat, Rajatorpantie 41 B, 01640 Vantaa. Fax: 020 445 4073
Raw materials and packaging materials
Pharmacy representatives
The regions of South Savo, North Savo, South Karelia, and North Karelia are temporarily managed by Jyrki Sallinen and Terho Kämäräinen.








Tiina Sotaniemi
Tamro product representation & product marketing

Jori Pisilä








Supply chain management services

Logistics and transport



Purchasing

Sales support and expert services

Services related to clinical investigational medicinal products

Clinical trials
Relabelling and packaging services

Tamro Pharmaceutical Factory

Tamro sample distribution
Health Technology Services


Offices

Vantaa
Head office and logistics centre
Visiting address and outgoing goods:
Rajatorpantie 41 B
01640 Vantaa
Postal address:
P.O. BOX 11
01641 Vantaa
Incoming goods:
Koivuvaarankuja 1
01640 Vantaa

Tampere
Logistics Centre
Visiting address:
Postitorvenkatu 32
33840 Tampere
Postal address:
P.O. BOX 154
33101 Tampere
Inbound and outbound goods:
Tietohallinnonkatu 12
33840 Tampere
Billing information
Electronic invoicing
EDI: 003705339652
Intermediary: Basware Corporation
Billing reference: a person's name.
Invoices can also be emailed to Basware at tamro.invoices@bscs.basware.com
Paper invoices
Tamro Corporation
P.O. BOX 102
00026 BASWARE
Billing reference: a person's name.
Tamro banking connection
Nordea Bank
Account number: 240018-12064
IBAN: FI18 2400 1800 0120 64
BIC: NDEAFIHH
Tamro Business ID
0533965-2
Read Tamro’s procurement terms.
We wish to develop, let us know what we can do to serve you better!
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We handle feedback and other messages sent to us in accordance with our feedback process.