Customer service
Our customer service is available from Monday to Saturday. We record any calls we receive to ensure the quality and development of our telephone service. Please refer to the privacy statement for calls.
Customer Service fax: +358 20 445 5300
Postal address of Customer Service: Tamro Corporation/Customer Service, Postitorvenkatu 32, 33840 Tampere, Finland
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Tamro Customer Service
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Emergency deliveries
We send medicines to our customers as an emergency delivery around the clock.
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
The Services offered by Tamro
In addition to distributing pharmaceuticals and other health products, we offer data-driven services, sales and marketing services, as well as digital home care solutions.
Distribution partnership and services for pharmaceutical and health product companies
![Tamron asiakasryhmäpäällikkö Robert Oksanen](/sites/default/files/styles/person_image_small/public/Robert%2BOksanen_netti.jpg?itok=rpD86a9Y)
Robert Oksanen
![Avainasiakaspäällikkö Tomi Hakala](/sites/default/files/styles/person_image_small/public/036%20Tomi%20Hakala.jpg?itok=iZkWPgjd)
Tomi Hakala
![Avainasiakaspäällikkö Petteri Lajolinna](/sites/default/files/styles/person_image_small/public/030%20Petteri%20Lajolinna.jpg?itok=NUu3oJHq)
Petteri Lajolinna
![Avainasiakaspäällikkö Ulla Sääski](/sites/default/files/styles/person_image_small/public/029%20Ulla%20S%C3%A4%C3%A4ski.jpg?itok=6q71j_o5)
Ulla Sääski
Product marketing ja pharmacy representatives
![Head of marketing and branded products Sami Oittinen](/sites/default/files/styles/person_image_small/public/Sami1.jpg?itok=H2Q0Dje_)
![myyntikoordinaattori hanna sissala](/sites/default/files/styles/person_image_small/public/hanna_sissala.jpg?itok=oxdXxaDI)
![Tuoteryhmäpäällikkö Tarja Erholtz](/sites/default/files/styles/person_image_small/public/Tarja%20Erholtz%2C%20tuoteryhm%C3%A4p%C3%A4%C3%A4llikk%C3%B6.jpg?itok=J1JcBEv1)
![Tuoteryhmäpäällikkö Sari Merikko](/sites/default/files/styles/person_image_small/public/Sari%20Merikko%2C%20tuoteryhm%C3%A4p%C3%A4%C3%A4llikk%C3%B6.jpg?itok=T-l3gC-k)
![Tamron tuoteryhmäpäällikkö Liisa Sarjanen](/sites/default/files/styles/person_image_small/public/Liisa%20Sarjanen.jpg?itok=KkJ0Y-sq)
![Susanna Sundholm](/sites/default/files/styles/person_image_small/public/Susanna%20Sundholm.jpg?itok=yibQrw4O)
![Myyntikoordinaattori Terho Kämäräinen](/sites/default/files/styles/person_image_small/public/Terho%20K%C3%A4m%C3%A4r%C3%A4inen.jpg?itok=OZDAE9ZH)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Ulla Immonen](/sites/default/files/styles/person_image_small/public/Ulla%20Immonen_0.jpg?itok=38CdpVo0)
![Tamron apteekkiedustaja Jari Heinämäki](/sites/default/files/styles/person_image_small/public/Jari%20Hein%C3%A4m%C3%A4ki.jpg?itok=BxG_ReIT)
Jari Heinämäki
![Tamron apteekkiedustaja Jukka Hyttinen](/sites/default/files/styles/person_image_small/public/Jukkapekka%20Hyttinen.jpg?itok=fyIaT9s8)
![Tamron apteekkiedustaja Petri Koivuluoma](/sites/default/files/styles/person_image_small/public/Petri%20Koivuluoma.jpg?itok=UDz_5_br)
![Tamron apteekkiedustaja Virpi Kujanen](/sites/default/files/styles/person_image_small/public/Virpi%20Kujanen.jpg?itok=xIrXl2xi)
![Tamron apteekkiedustaja Eeva Räisänen](/sites/default/files/styles/person_image_small/public/Eeva%20R%C3%A4is%C3%A4nen_syv%C3%A4tty_120px.jpg?itok=HeyHNtA-)
![Tamron apteekkiedustaja Tiina Sotaniemi](/sites/default/files/styles/person_image_small/public/Tiina_Sotaniemi_120x144.jpg?itok=1ILZHIKh)
Tiina Sotaniemi
![suunhoidon asiantuntija tamrossa Eevi Kajanne](/sites/default/files/styles/person_image_small/public/Eevi%20Kajanne.jpg?itok=VmGrPgQl)
![Myyntipäällikkö Jyrki Sallinen](/sites/default/files/styles/person_image_small/public/011%20Jyrki%20Sallinen.jpg?itok=QkfDW_cZ)
Jyrki Sallinen
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Special permit products
![Asiantuntijaproviisori Marianne Tolmunen](/sites/default/files/styles/person_image_small/public/031%20Marianne%20Tolmunen.jpg?itok=Xhc7ubg-)
![nainen silmälasit päässä tumma lyhyt tukka](/sites/default/files/styles/person_image_small/public/hanna_pitkanen.jpg?itok=LfbvbUxh)
![Asiantuntijafarmaseutti Miia Laukka](/sites/default/files/styles/person_image_small/public/035%20Miia%20Laukka.jpg?itok=vF9rV5fY)
We also apply for special permits for pharmaceutical centres and veterinarians. Applications for express permits can be sent by fax or by email to erityisluvalliset@tamro.com. Regular applications can be mailed to: Tamro Oyj, Erityisluvat, Rajatorpantie 41 B, 01640 Vantaa. Fax: 020 445 4073
Pharmacy and hospital customers, public and private healthcare
![Laura Ahonen](/sites/default/files/styles/person_image_small/public/Laura_Ahonen.jpg?itok=FatQ8O7A)
Laura Ahonen
Hanne-Maria Hirvisalo
Raw materials and packaging materials
![Anne Honkanen](/sites/default/files/styles/person_image_small/public/Anne%20Tverin.jpg?itok=8z5GUdMD)
Sales support and expert services
(Clinical trials, relabelling and packaging services)
![Terhi Liukko-Joenpolvi, farmaseuttisten palveluiden päällikkö.](/sites/default/files/styles/person_image_small/public/034%20Terhi%20Liukko-Joenpolvi.jpg?itok=MiOhuOts)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Clinical trials
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Tamro sample distribution
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Tamro Pharmaceutical Factory
Health Technology Services
![Joel Karjalainen, Head of Business Development](/sites/default/files/styles/person_image_small/public/Joel%20Karjalainen.jpg?itok=ygqKk-Iz)
![kuva myyntipäällikkö tea mills](/sites/default/files/styles/person_image_small/public/teamills.png?itok=qVh4JsQa)
Operative functions
Human Resources
![HR johtaja Sari Petäjäniemi-Soininen](/sites/default/files/styles/person_image_small/public/Sari%20kuva%20%282%29.jpg?itok=xeewffCg)
Sari Petäjäniemi-Soininen
![vaalea silmälasipäinen nainen mustassa jakussa](/sites/default/files/styles/person_image_small/public/Sanna%20P%C3%A4ti%C3%A4l%C3%A4_kuva.jpg?itok=72-B_Svc)
![vaalea nainen hymyilee](/sites/default/files/styles/person_image_small/public/sanna_ruohonen_400px.png?itok=3cQYJ86H)
![riina ainasvuori HR business partner](/sites/default/files/styles/person_image_small/public/Riina.jpg?itok=PILElejY)
![silmälasipäinen lyhythiuksinen nainen](/sites/default/files/styles/person_image_small/public/cecilia_holmberg_web_400px.png?itok=3gxQ8g33)
Quality
![Tamron laatu- ja yritysvastuupäällikkö Katja Toivonen](/sites/default/files/styles/person_image_small/public/Katja%20Toivonen_0.jpg?itok=tvCAcCPV)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Supply chain management services
![aki_koskinen_logistiikkajohtaja](/sites/default/files/styles/person_image_small/public/Aki_Koskinen_21A1410_web.jpg?itok=O8_FSR6p)
![Pia Lehtiniemi, Supply Chain and Supply Relations Manager](/sites/default/files/styles/person_image_small/public/Pia%20Lehtiniemi%2C%20Supply%20Chain%20and%20Supply%20Relations%20Manager_0.jpg?itok=S1CPcLb8)
Pia Lehtiniemi
Marketing and Communications
![Tamron viestintintäpäällikkö Outi Puolakka](/sites/default/files/styles/person_image_small/public/Outi_Puolakka_netti.jpg?itok=Bdr9tkwn)
![Sininen henkilöhahmo](/sites/default/files/styles/person_image_small/public/User%20profile%20without%20image%20website%20white%20bg_0.jpg?itok=XdVpqraR)
Logistics and transport
![Tampereen jakeluvaraston logistiikkapäällikkö Jani Kaikuranta](/sites/default/files/styles/person_image_small/public/MIR_5928.jpg?itok=1Ry52llQ)
Jani Kaikuranta
![Tamron logistiikkapäällikkö Kari Kyyrönen](/sites/default/files/styles/person_image_small/public/Kari%20Kyyr%C3%B6nen%2C%20logistiikkap%C3%A4%C3%A4llikk%C3%B6.jpg?itok=Wt9iZ4qC)
![Timo Lehtimäki, Vantaan logistiikkakeskuksen logistiikkapäällikkö](/sites/default/files/styles/person_image_small/public/020%20Timo%20Lehtim%C3%A4ki.jpg?itok=c1yUZovG)
Timo Lehtimäki
Customer experience
![Sari Noukkala](/sites/default/files/styles/person_image_small/public/Kuva%20SN.jpg?itok=Bc_dfLGM)
Management Group
![kai_kaasalainen_toimitusjohtaja_CEO](/sites/default/files/styles/person_image_small/public/Kai_Kaasalainen_21A1890_web.jpg?itok=wYKWJ7rF)
![Emma Vaihevuori](/sites/default/files/styles/person_image_small/public/medium_Emma%2BVirtanen_0.jpg?itok=fneKzJ09)
![aki_koskinen_logistiikkajohtaja](/sites/default/files/styles/person_image_small/public/Aki_Koskinen_21A1410_web.jpg?itok=O8_FSR6p)
![anni_svala_laatujohtaja_vastuunalainen johtaja](/sites/default/files/styles/person_image_small/public/Anni_Svala_1_21A1026_web.jpg?itok=Z7z1-ZQA)
![niklas_nylander_CFO_talousjohtaja](/sites/default/files/styles/person_image_small/public/Niklas_Nylander_21A1309_web.jpg?itok=DJwL6mZ3)
![heikki-koski_medaffcon_CEO](/sites/default/files/styles/person_image_small/public/Heikki_Koski_21A1549_web.jpg?itok=1xfLOwCb)
![jouko_mäntylä_CTO_tietohallintojohtaja](/sites/default/files/styles/person_image_small/public/Jouko_M%C3%A4ntyl%C3%A4_21A1659_web.jpg?itok=Yw3IMmlr)
![HR johtaja Sari Petäjäniemi-Soininen](/sites/default/files/styles/person_image_small/public/Sari%20kuva%20%282%29.jpg?itok=xeewffCg)
Sari Petäjäniemi-Soininen
![Katja Kääriä](/sites/default/files/styles/person_image_small/public/high-Katja-K%C3%A4%C3%A4ri%C3%A4_1100px_p.png?itok=sW2v76Pl)
Offices
![Tamrotalon pääsisäänkäynti.](/sites/default/files/styles/teaser_image/public/Tamrotalo_2010.jpg?itok=XwloD6Ja)
Vantaa
Head office and logistics centre
Visiting address and outgoing goods:
Rajatorpantie 41 B
01640 Vantaa
Postal address:
P.O. BOX 11
01641 Vantaa
Incoming goods:
Koivuvaarankuja 1
01640 Vantaa
![Ilmakuva Tamron logistiikkakeskuksesta Tampereella.](/sites/default/files/styles/teaser_image/public/001%20Tamro%20brand%20photos%202015%20Tampere%20HIGH%20RES.jpg?itok=6WfQ2bNK)
Tampere
Logistics Centre
Visiting address:
Postitorvenkatu 32
33840 Tampere
Postal address:
P.O. BOX 154
33101 Tampere
Inbound and outbound goods:
Tietohallinnonkatu 12
33840 Tampere
Billing information
Electronic invoicing
EDI: 003705339652
Intermediary: Basware Corporation
Billing reference: a person's name.
Invoices can also be emailed to Basware at tamro.invoices@bscs.basware.com
Paper invoices
Tamro Corporation
P.O. BOX 102
00026 BASWARE
Billing reference: a person's name.
Tamro banking connection
Nordea Bank
Account number: 240018-12064
IBAN: FI18 2400 1800 0120 64
BIC: NDEAFIHH
Tamro Business ID
0533965-2
Read Tamro’s procurement terms.
We wish to develop, let us know what we can do to serve you better!
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We handle feedback and other messages sent to us in accordance with our feedback process.