Orders, deliveries and availability
We make sure that pharmacies get the medicines they need quickly and reliably. We provide pharmacies with health and wellbeing products that are valued by consumers.
We are Finland's leading distributor of pharmaceuticals and products that promote health and wellbeing. We ensure that pharmacies receive the medicines they need quickly and reliably and provide pharmacies with health and wellbeing products that are valued by consumers.
We also handle the emergency delivery of medicines to pharmacies and the imports of special permit products, raw materials, packaging equipment and kiloware.
Pharmaceutical products subject to a special permit
We import pharmaceutical products subject to a special permit and distribute them to pharmacies, hospital pharmacies and dispensaries. We are involved in securing national pharmaceutical services. We even track down medical products for the treatment of a single patient in cases where no authorised pharmaceutical products are available. We also apply for special permits for dispensaries and veterinarians.
Related links:
Additional information on special permits (Fimea)
Additional information on applying for a special permit (Fimea)
The special permit products imported by Tamro are mainly authorised products in their country of origin, such as elsewhere in Europe or in North America. We ensure the reliability of our extensive supplier network by conducting regular supplier-specific quality assessments both on site and in writing.
We also regularly monitor the performance of our suppliers to ensure the security of supply of special permit products. The high quality of import transport is ensured by monitoring the temperature throughout the transport chain and only using reliable logistics companies. We also take care of any suspected product defects and side-effect reports with the manufacturer and the authorities.
The MyTamro service channel offers a summary of product characteristics or a package insert for almost all special permit products in the original language, and a Finnish translation is available for several products in the Terveysportti portal.We import new special permit products at the request of customers.
Some special permit products are in-stock products, whereas some are ordered when needed. In urgent situations, products can be imported to Finland even on a tight schedule. If you are in urgent need of a product, please contact Tamro’s import service for special permit products upon ordering. If you have any requests or questions regarding the selection, please contact us either by phone or email:
In MyTamro, you can search for special permit products and information on pharmaceutical products for a special permit application by product name, active pharmaceutical ingredient, Tamro’s product number and ATC code. You can also restrict the search to special permit products or products with a temporary permit by using the “Edit search” function. The special permit products distributed by us are listed under “Products – Product lists”.
Special-permit applications for both urgent and non-urgent processing may be sent via email to erityisluvalliset@tamro.com, via fax to 020 445 4073 and via post to Tamro Oyj, Erityisluvat, Rajatorpantie 41 B, FI-01640 Vantaa, Finland
Related links:
Product information (in Finnish) from Terveysportti (Duodecim)
Application forms and instructions for special permit products (Pharmaceuticals pricing board)
